What is a common method for measuring productivity in an administrative role?

Study for the KOSSA Administrative Support Exam. Prepare with flashcards and multiple choice questions, each question includes hints and explanations. Boost your readiness for the exam!

Measuring productivity in an administrative role is best achieved by evaluating both the quantity and quality of work completed. This approach provides a comprehensive view of overall performance, recognizing not only how much work is done (quantity) but also how well it is executed (quality).

Focusing solely on the quantity might overlook the effectiveness of the work being done, while emphasizing quality alone could ignore the necessity of meeting certain productivity benchmarks. By assessing both aspects, individuals can identify strengths and areas for improvement, leading to better performance and enhanced efficiency in administrative tasks. This dual evaluation is crucial for ensuring that the administrative support provided meets the required standards and contributes positively to the overall objectives of the organization.

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